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how to unlock jio phone password guide

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How to Unlock Jio Phone Password: A Comprehensive Guide


Jio Phone, a revolutionary device introduced by Reliance Jio, has gained immense popularity due to its affordability and user-friendly features. However, forgetting the password to your Jio Phone can lock you out of your device, hindering its accessibility. If you’re facing this issue, fret not! This comprehensive guide will walk you through various methods to unlock your Jio Phone password, enabling you to regain access to your device effortlessly.

Method 1: Using the “Forgot Password” Option:


Power Off and Remove the Battery:

– Start by powering off your Jio Phone and removing the battery.

– Wait for a few seconds, then reinsert the battery and turn on the device.


Enter Incorrect Password Multiple Times:

– After restarting your Jio Phone, repeatedly enter an incorrect password five times.

– This will trigger the “Forgot Password” option to appear on the screen.


Select “Forgot Password” and Enter Credentials:

– Tap on the “Forgot Password” option when it appears.

– Enter the Jio Phone’s registered mobile number and the last four digits of its IMEI number.

– Click on “Submit.”


Retrieve the Reset Code:

– A reset code will be sent to the registered mobile number.

– Retrieve the reset code from the received SMS.


Enter Reset Code and Create New Password:

– Enter the received reset code in the designated field on your Jio Phone.

– Create a new password and confirm it.

– Your Jio Phone will now be unlocked, and you can access it using the new password.

Method 2: Using a Factory Reset:

Note: Factory reset will erase all data, apps, and settings from your Jio Phone.


Power Off and Remove the Battery:

– Turn off your Jio Phone and remove the battery.

– Wait for a few seconds, then reinsert the battery and turn on the device.


Enter Recovery Mode:

– Press and hold the “Volume Up” and “Power” buttons simultaneously until the Jio logo appears.

– Release the buttons once the “Recovery Mode” menu appears on the screen.


Select “Wipe Data/Factory Reset”:

– Use the volume buttons to navigate through the recovery menu.

– Select “Wipe Data/Factory Reset” and press the “Power” button to confirm.

– Confirm the factory reset by selecting “Yes.”


Reboot the Device:

– After the factory reset is complete, select “Reboot System Now.”

– Your Jio Phone will restart, and you’ll be able to set up a new password.

Method 3: Contacting Jio Customer Care:


Dial the Jio Customer Care Number:

– Call the Jio customer care number (198/199) from another phone or mobile.

– Explain your situation to the customer care executive.


Provide Necessary Information:

– Share details such as your Jio Phone’s IMEI number, registered mobile number, and alternative contact number.

– The customer care executive will verify your identity and assist you in resetting your Jio Phone’s password.

– Note: This method might involve additional verification steps or charges, depending on Jio’s policies.


By following the methods outlined in this comprehensive guide, you can effectively unlock your Jio Phone password. Whether you prefer using the “Forgot Password” option, performing a factory reset, or contacting Jio customer care, these solutions will help you regain access to your device. Remember to create a strong and memorable password to avoid future lockouts.